Articles about : Salesforce.com
Taking IT to the streets: 3G arrives
Broadband cellular service means yje office can travel wherever the road warrior may roam
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2004 Technology Awards of the Year
By: Tom Yager
24/02/2004 14:54:02
This year looks to be brighter for information technology. Budgets are thawing. And numerous new products – many of them relatively inexpensive – beckon with promises to improve the performance, reliability, security, manageability or profitability of your infrastructure. Which ones will relay deliver?
Here is our annual roundup of 2003’s key IT trends for 2003 and test centre analysts’ picks for the most innovative and effective products for 2004
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CRM crisis? ASPs save the day
By: Heather Havenstein
24/02/2004 14:50:29
Eagle Global Logistics faced a complex problem plaguing many big enterprises: creating a global repository of customer information from disparate systems inherited via acquisition.
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Finding the right tools
By: David Margulius
14/10/2002 17:13:44
No metrics yet in the CRM integration war
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Bringing it all together
By: Carolyn April and Heather Harreld
14/10/2002 17:13:43
Frustrated users are realising that integration holds the key to unlocking CRM's true potential
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Linux, at your service
By: Paul Krill
14/10/2002 17:13:43
Connecting with Linux
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A fundamental shift
By: Jack McCarthy
18/06/2002 17:13:24
Deploying software as a service or positive ROI
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Farming out CRM
By: Paul Krill
19/04/2002 17:13:08
Outsourced CRM is poised to take off as companies look to avoid the frustrations and failures of implementing CRM in-house
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A second chance for outsourcing
By: Tom Sullivan and Mark Leon
19/04/2002 17:13:02
The emergence of Web services looks to be a life preserver for the foundering hosted application services business model
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